Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives. Randy a. Steinberg

Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives


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ISBN: 9781490719450 | 196 pages | 5 Mb

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  • Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives
  • Randy a. Steinberg
  • Page: 196
  • Format: pdf, ePub, fb2, mobi
  • ISBN: 9781490719450
  • Publisher: Trafford Publishing
Download Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives


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